925 Sterling Silver Chain Necklace - Ball Beads Chain | Handmade Beaded Jewelry

🔹Q: Is there a warranty on the products?

✔ A: While we don’t offer a traditional warranty, we attach a Certificate of Authenticity with all orders to attest to the purity of our products.

🔹 Q: Is this jewelry made of pure silver?

✔ A: Yes, our jewelry is crafted from 925 Sterling Silver (92.5% pure silver), with a standard industry tolerance of ±2.5%.

🔹 Q: Does tarnishing mean the silver is impure?

✔ A: No, tarnishing is a natural reaction between silver and air/moisture. It does not indicate low purity. Proper care helps maintain its shine.

✔ Store properly – Keep in an airtight pouch or anti-tarnish bag.
✔ Avoid moisture & chemicals – Remove before bathing, swimming, or applying perfumes & lotions.
✔ Wear regularly – Frequent use helps prevent tarnish buildup.
✔ Clean gently – Use a soft polishing cloth or wash with mild soap & warm water.
✔ Keep away from sulfur – Avoid contact with rubber, onions, eggs, and pollution, which speed up tarnishing.

✔ Returns & exchanges are only accepted for damaged items upon delivery.
✔ No returns for tarnishing, usage damage, or change of mind.
✔ Claims must be reported within 24 hours with an uncut 360° parcel opening video where the entire parcel is visible.
✔ Items must be returned in original packaging.

Refer to our Return and Refund Policy for more details.